Clinical Systems Analyst - Full-Time

The Clinical Systems Analyst oversees computer systems for Copley Health Systems maintaining system settings and operational efficiency.  The CSA will provide support for current applications and work on future implementations.  He/She will provide training to end users on the operation of all systems and assess workflows to identify opportunities for improvement and increased efficiency.  Over time, this position will need to increasingly be involved in project management for new installations and system upgrades.

• Provide support for Electronic Medical Records System hardware including configuration and troubleshooting of Electronic Medical Records Systems equipment. Maintain Electronic Medical Records Systems system configurations.
• Analyze, coordinate and assist with the development, testing, maintenance and education for clinical systems such as flow sheets and electronic forms.
• Assume special projects as directed and document them appropriately.
• Attend meetings and seminars as directed.
• Communicate changes/new initiatives and key issues to director, physicians and staff,Ask for assistance as needed.
• Other duties as assigned by the director.
• Provide after hours on-call coverage in accordance with department rotation
• Provide Electronic Medical Records System training to individuals and/or groups in formal or informal settings.
• Provide support for all clinical Electronic Medical Records Systems applications.
• Research technologies to improve performance and reliability of hospital wide information flow.
• Support proprietary and industry standard interfaces between clinical equipment, servers, software and outside entities.

Education Requirements:
4 year degree in health care or technology related field.

Education Desired:
BS in information systems or equivalent work experience.

Experience Requirements:
Minimum 3 years healthcare experience performing system analyst level work.

Experience managing projects that effect multiple departments.

License and Certification Desired:
Technical certifications from Microsoft, CompTIA, CPSI, or eClinicalWorks.

Skill Requirements:
In depth knowledge of EMR.

Experience building forms, writing reports and training clinical staff on the use of computer systems in a clinical workflow.

Skill Desired:
Excellent customer service skills.

Ability to work independently and/or as part of a team with staff at various levels.

Excellent written and verbal communication skills.

Attention to detail.